Housing authority may say farewell to 300 desk phones 

The San Francisco Housing Authority says its phone system is outdated and a new system would result in a “dramatic increase in productivity across the San Francisco Housing Authority and a significant cost reduction in our telephone charges.”

The housing authority manages 6,262 housing units for low-income families, seniors and those with disabilities.

The San Francisco Housing Authority Commission will vote Thursday on a $468,111.92 contract for the purchase and installation of a voice over IP communication system.

The current phone system in place is an AT&T CENTRIX dating back to the 1980s.

“It's current supporting base is over 20 service areas that encompasses over 300 desk telephones,” an authority report says. “The telephone system currently in use by SFHA has many deficiencies such as, limitations in telephone features', changes and configuration and limited vendor support in addition to high maintenance and cost of operation.”

Another recent “efficiency” step the authority took was to close down the waiting list for housing.

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