Hotwire.com top ranked tops by consumers 

San Francisco-based Hotwire.com ranked highest among independent travel Web sites for customer satisfaction for the second year in a row, rating especially well on pricing and ease of navigation, according to a J.D. Power and Associates report.

Overall customer satisfaction with independent travel Web sites is down 8 points from last year, the survey found.

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A daily newspaper covering San Francisco, San Mateo County and serving Alameda, Marin and Santa Clara counties.
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