Hero Muni bus operator honored for quick actions following bus shooting 

Muni operator Felicia Anderson has a simple explanation for how she was able to rush a passenger suffering from a gunshot wound to a hospital earlier this month.

"My mother said I was born calm," said Anderson, a San Francisco native and 14-year veteran with Muni. "So I'm always calm, and I don't get too excited."

Anderson was behind the wheel of a 19-Polk Muni bus June 6 when a shot fired from outside struck a male passenger, grazing the man in the head. The shooting occurred at 25th and Wisconsin streets in Potrero Hill, not far from San Francisco General Hospital, which is where Anderson immediately headed following the incident.

"My first concern was to get everyone to safety," Anderson said. "I knew we had to get him to the hospital, so I took the whole bus with me to the emergency room."

After driving straight to the hospital, Anderson instructed a passenger to run in and grab a doctor.

"We were prepared and ready as soon as we got there," said Anderson, who did not hear any arguments aboard the bus prior to the shooting.

The unidentified male shooting victim is expected to make a full recovery. Anderson has not met with him, but she said she hopes he makes a full recovery.

On Monday, Anderson was honored with a Good Samaritan Award from Mayor Ed Lee for her brave actions during the shooting.

Lee said Anderson "acted way beyond the call of her duty and demonstrated heroic efforts to make sure that everyone in the bus was safe."

Transportation Director Ed Reiskin of the San Francisco Municipal Transportation Agency, which operates Muni, praised Anderson for her deeds in the line of duty.

"This was an extraordinary act in the spur of the moment that showed incredible courage, quick-thinking, compassion and smarts," said Reiskin.

As a Muni operator for more than a decade, Anderson said she has witnessed plenty of outrageous and interesting developments on the public transportation system, but never anything like the June 6 shooting.

"I always say a prayer every morning before I leave the bus yard," said Anderson. "This is the first time I've experienced anything like this, and hopefully the last."

Along with honoring Anderson, Lee and Reiskin were on hand Monday to unveil 62 new Muni buses, the first additions to the agency's fleet in more than six years. The biodiesel-electric hybrid vehicles are the first part of a five-year plan to completely replace Muni's bus fleet, which is the oldest in the nation.

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Will Reisman

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