Get up, get, get, get down, 311 is an app in your town 

If you just don’t have enough opportunities for civic engagement in your life already, not to worry: an app (or several dozen) is on its way.

Mayor Gavin Newsom and President Barack Obama’s Chief Information Officer Vivek Kundra Wednesday announced the launch of Open311, an application programming interface that came out of a collaboration with several other cities.

Open311 will allow programmers to write phone apps allowing residents to receive service request data directly from the 311 system, and also submit new service requests.

San Francisco’s 311 Customer Service Center was launched in 2007, but way back then, you had to either call, e-mail or visit them in order to complain about graffiti, downed trees, potholes or other civic concerns.

Last year, it was announced the system could also be reached by Twitter. Once the programmers start having their fun with Open311, there will be untold new ways to reach them, and for them to reach you.

The Open311 project was a collaboration between San Francisco, the Obama administration, Los Angeles, Boston, Washington D.C. and several other cities.

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Katie Worth

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