Computer problems linger for several departments 

At least two city departments remained locked out of The City’s network Wednesday, puzzling network experts who were able to unlock the rest of the system earlier this week.

Department of Technology Chief Ron Vinson said it remained unclear whether the problem had anything to do with the standoff with Terry Childs, who helped create the FiberWAN network and refused to surrender its codes until recently. Vinson said it is possible the problems could come from the departments’ own technology.

Representatives of both the Recreation and Park Department and the Sheriff’s Office said the lockout had yet to cause any problems for operations.

Vinson said his department’s network authorities and Cisco consultants "have been meeting with those departments that are still impacted and working to mitigate the problem."

He said the problem could be the departments’ own devices, and not the central network.

During the time that Childs, a city computer engineer, withheld the codes to The City’s central network, the network continued to work. However, city officials could not get into the network to fix systemic problems if they were to arise.

Rec and Park spokeswoman Rose Dennis said The City’s network experts "are in the vigorous process of attending to Rec and Parks’ situation," but for the time being, the department has been able to "move forward fluidly" despite the lockout.

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Katie Worth

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Friday, Feb 23, 2018

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