Assisted living center accused of abuse 

The owner of an assisted living facility who lost a state license over abuse allegations says she'll fight to restore her name.

Carol Houston lost a state license to operate her Good Day Residential Home in Colorado Springs. State inspectors suspended Houston's license Jan. 20 after inspectors found bruises on some of the facility's five residents and cited evidence of repeated physical and verbal abuse.

Houston denied the allegations to KRDO-TV in Colorado Springs.

"There's no physical evidence," Houston said in a report aired Friday. Houston said she's hired a lawyer and plans to fight the suspension.

She also said that her residents and their families supported her.

"None of the people that I had here, none of their families wanted to take their loved ones out," said Houston. "They all came here and told the state they did not want to take them out. State made them."

The Colorado Department of Health and Environment said that Houston "hit, slapped, grabbed and restrained current and former residents." The report also accused Houston of verbally abusing residents with incontinence problems.

According to The (Colorado Springs) Gazette, Good Day Residential was cited in 2007 and 2010 for abusing patients and using restraints on them ( No action was taken against the license because it appeared the problems had been corrected, said Terry Zamell, manager for the state's assisted living residence program.

Scott Bartlett, lead long-term care ombudsman for the Pikes Peak Area Council of Governments Area Agency on Aging, said the home had five residents when the suspension order was issued, and most moved to a new facility. But Houston can still house one or two residents, because licensing regulations apply only to facilities with three or more residents.


Information from: KRDO-TV,

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