All-door boarding policy appears to be working on busy Muni lines 

All-door boarding on Muni buses appears to be paying off for the agency and its passengers.

Muni became the first major transit agency in the nation to allow passengers to enter buses through the back doors in an effort to speed up service. Five lines the agency observed during the first month of the implementation of the policy
all posted speedier boarding times.

The biggest change came on the 1AX-California Express line, a bus route that often has long boarding lines. Since July 1, when Muni changed its policy, boarding times on the express line dropped by 16.8 percent. The number of passengers entering vehicles through the back door on that line increased by  1,184.

The 1-California line also saw a marked drop in boarding times, with a 14 percent reduction following the change. Passenger boarding times on the 38-Geary dropped 7.9 percent, and times fell 1.6 percent on the 14-Mission and 0.9 percent on the 49-Van Ness, according to agency data.

The five lines observed by the agency account for some of Muni’s most heavily traveled routes.

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Will Reisman

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