An angry group of people seeking visas gathered this morning at the doors of Cox & King Global Services Ltd., the Indian visa and passport-related services company on Bush Street, as computer problems and issues with their website delayed services to scores of folks trying to wade through the application process.
For the third time in as many years the efforts of the Indian Consulate to outsource the visa application process has fallen on what appears to be incompetent hands, according to several visa seekers standing in front of locked doors at the one place they can obtain the proper documentation to travel to India.
"They say go to the website and take an appointment, but the appointment link does not work" Sashi Chimala said.
An employee burst out of the doors with hands outstretched, yelling "Listen to me, I'm only going to say this once: Police are coming, everybody has to get out".
Cox & King took over for BLS International after complaints about BLS forced the consulate to look for someone else to take over the process.
Cox & King started offering services May 21 but snags in the process have angered many folks and as a result the company was directing folks to its website.
"I got here at 5 a.m. from San Jose," Chimala said. "If you take an appointment you start the process all over again"