A newly appointed commissioner for the California Public Utilities Commission kicked off a "listening tour" Friday to meet with utility customers.
Commissioner Mike Florio, who was appointed to the CPUC by Gov. Jerry Brown on Jan. 25, began his tour by meeting with customers in San Francisco, Chula Vista and San Diego, CPUC officials said.
Florio's tour will continue through April with meetings scheduled with diverse groups including low-income customers, community organizations, local governments and technology leaders, according to the CPUC.
Florio was the senior attorney for The Utility Reform Network -- an advocacy group that fights for consumer rights -- prior to his appointment to the CPUC.
"These first stops on my California listening tour were eye-opening," Florio said in a statement. "The challenges facing utility customers are diverse and dynamic. Hearing from these customers, as well as service providers who are poised to provide solutions, confirms my suspicion that the CPUC has hard work to do."