Muni signals riders on arrival times 

click to enlarge The San Francisco Municipal Transportation Agency now offers a service where riders can receive real-time alerts of when specific routes and lines will arrive. - S.F. EXAMINER FILE PHOTO
  • S.F. Examiner file photo
  • The San Francisco Municipal Transportation Agency now offers a service where riders can receive real-time alerts of when specific routes and lines will arrive.

Whether or not Muni arrives on time, transit customers now have access to a service that will give them an instant heads-up.

Muni Alerts, announced by the San Francisco Municipal Transportation Agency on Tuesday, sends real-time text and email notifications on weekdays from 5 a.m. to 9 p.m. for specific routes and lines selected by the user. Customers can sign up at www.sfmta.com and have the ability to change their subscription on the website or through a link in their email.

"Our ridership surveys show that reliability is key for our customers," said the SFMTA's chairman, Tom Nolan, in a statement. "When Muni service is disrupted, this kind of information is what our customers expect and deserve."

The agency will also continue to send updates through its main Twitter account, @sfmta_muni.

Next month, the SFMTA will roll out the second phase of its subscription-driven service. SFMTA Updates will disseminate the latest information on the agency's various projects and initiatives, such as pedestrian improvements, as well as news releases.

About The Author

Jessica Kwong

Jessica Kwong

Bio:
Jessica Kwong covers transportation, housing, and ethnic communities, among other topics, for the San Francisco Examiner. She covered City Hall as a fellow for the San Francisco Chronicle, night cops and courts for the San Antonio Express-News, general news for Spanish-language newspapers La Opinión and El Mensajero,... more
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