The StarVista nonprofit organization’s Child and Adolescent Hotline and Prevention Program offers referrals to counseling and support services, as well as short-term counseling and follow-up services to help ensure long-term success. The program aims to provide early identification of behavioral, learning and development issues in youths.
The hotline — (650) 567-KIDS (567-5437) — is available 24/7 for parents of children of all ages, as well as educators, counselors, doctors, coaches and community members.
Licensed clinicians will respond to callers and texters with questions regarding a child who may be having difficulty reaching developmental milestones or is exhibiting concerning or unusual behavior. Some examples may include a child who is easily frustrated or discouraged, inattentive, a loner or excessively shy, constantly seeking attention or noncompliant.
The hotline is a collaboration between StarVista and the San Mateo County Human Services Agency, Department of Education, Health Department Behavioral Health and Recovery Services, and other care providers.