American Airlines canceled more than 60 flights around the Bay Area on Wednesday, including 32 at San Francisco International Airport, as part of a nationwide push to fix faulty wiring.
The cancellations add to a growing list of issues plaguing the airline industry in recent weeks that have left many passengers frustrated.
"Theindustry is in a substantial state of turmoil," said Stuart Klaskin, with KKC Aviation Consulting in Miami.
Lupe and Pablo Montantes found that out first hand when they arrived at SFO on Wednesday and learned that their American Airlines flight to Hawaii was canceled.
"It ruined our plans. Maybe we’re not going to have a vacation; we’re just in limbo," Lupe Montantes said at SFO while she and dozens of other passengers awaited word about a refund.
Fortunately, Pablo Montantes was able to secure a flight shortly afterward on Northwest Airlines with help from American Airlines representatives, saving the two-week vacation. Other passengers were working with the airline to make their trips on different airlines Wednesday, SFO Duty Manager Abubaker Azam said.
At Oakland International Airport, five American flights were canceled Wednesday, said spokeswoman Rosemary Barnes. Mineta San Jose International Airport spokesman David Vossbrink said approximately 24 American flights were canceled after six were scrubbed Tuesday.