City Administrator Naomi Kelly made the announcement Thursday. She highlighted Touitou’s accomplishments during his brief tenure in an email to department heads, noting that he launched free municipal Wi-Fi along Market Street; Wi-Fi in public parks, which is expected by the summer’s end; upgraded security for The City's servers; and made further progress toward consolidating email systems.
Touitou is resigning to take the position as the chief information officer for the United Nation's World Health Organization based in Geneva, Switzerland. "Let me tell you that it was the toughest decision in my professional life to leave San Francisco. I love the city intensely," Touitou said in an email.
The Department of Technology has long faced struggles with security, wasteful spending, outdated products and duplication of services, according to multiple city reports.
“[Touitou] brought a fresh perspective to City government and will leave the department in a strong position to make further progress,” Kelly said in the e-mail.
Mayor Ed Lee appointed Touitou in April 2013.
“Marc Touitou, our city’s new chief information officer, is an accomplished change maker who has proven executive experience in global organizations and shares my commitment to challenge our own city government to be more accountable and engaged, and make San Francisco the world’s first City 2.0,” the mayor said at the time.
A 2012 grand jury report found that San Francisco spends about $250 million a year on technology, nearly 4 percent of its overall budget.
“The City is heavily invested in what currently exists, yet it faces duplication of services and equipment,” the report said. “Recommendations for improvement abound, but there is little authority exercised for their implementation, continuing The City’s history of financial waste and inefficient technology operations.”
Miguel Gamino, the department’s chief operating officer, will fill the post until a permanent replacement is selected. Kelly said Gamino will ensure there is no disruption in the department’s ongoing efforts around improving The City’s technology and advancing Wi-Fi initiatives.